Many people call to inquire about rates and policies of Good Shepherd Boarding Kennel. I'm happy to answer them, and explain how I care for the dogs. They even are invited to come visit with their dog. It's good to compare kennels and get an idea how each kennel operates and what set-up will work best for your dog.
Very rarely, I encounter a person with whom I do not want to do business. Sure, sometimes a dog can be tough to handle, but usually I figure them out. The same is true of the owners. Some times people are rude, snobby, or late for appointments. Most of the time, this can be handled without incident. Yet now and then, I get someone who simply doesn't care for their dog. Generally, if a person doesn't put money into their dog for simple vet care, then boarding is not an option they will pursue.
Times are tight and having a pet can be a luxury. However, they are still a living being with medical and social needs. I talked to a vet assistant just last week who said owners are cutting back on their pet's "wellness" check-ups. I don't know the details of these situations, and there are always exceptions and explanations for "how things look."
Every day, each of us has to fulfill the obligations we've invited into our lives. It can be a burden. We need to be creative in handling all of our challenges. But don't sacrifice what's convenient for what's right.